How can we help?

Account and sign-in

Forgot your password? Use Forgot password on the sign-in screen and we will email you a reset link. If the email does not arrive, check your spam folder or write to us below.

Subscriptions and billing

iPhone and iPad: Settings, your name, Subscriptions.

Android: Google Play, your profile, Payments and subscriptions, Subscriptions.

Bought on our website: sign in, open your account and choose Subscription.

Store purchases are refunded by Apple or Google under their policies.

Delete your account

1. Open the app and sign in.
2. Go to your account settings.
3. Choose Delete account and confirm.

Your data is deleted within 30 days. Cancel any store subscription separately. Can't sign in? Send a deletion request below.

Privacy requests

Ask for a copy of your data, a correction or deletion, or tell us to stop using it for marketing. Choose Privacy request in the form below. See our Privacy Policy.

Report a problem

Tell us which app, which device and what happened. A screenshot or the steps to repeat the problem help us fix it faster.

Product help

The Rockstar Method: help and FAQ at therockstarmethod.com.

For our other apps, write to us below.